preloder

Describe which objects support queues.

Queues are supported on a limited number of standard objects and custom objects.  Note that queues are not supported on many standard objects including accounts and opportunities.

In order to assign records to a queue, the queue must be configured to support that object.

Resources for this Objective

Resource
Priority
Type
Length
Author
Overview of Salesforce.com Queues

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5m
CertifiedOnDemand.com
Queues Overview
Short
Salesforce.com
“They’re [Queues are] available for cases, leads, orders, custom objects, service contracts, and knowledge article versions.”

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