At CertifiedOnDemand.com we want to you read and post comments. Part of what makes this community so valuable is the interaction between you and other folks just like you: they’re also learning and have similar questions, concerns, and feedback.
This is a learning community – and we want your help to make it great. Before we turn on comments on for your account, we want to make sure that guidelines and expectations are clear:
Let’s get the negatives out of the way first. Here are the things that you are not permitted to do (violation will result in comments being turned off on your account):
Do not post practice questions from other sites (there are a variety of reasons for this: potential copyright/plagiarism issues, poorly worded questions, etc.). If you really need clarification on a question from another site, please reword the question – do not copy/paste the question and post it in the comments.
Do not post the same comment on multiple pages. If you have a question that pertains to both an objective and a resource, please choose only one to comment on.
Do not post your personal contact details (e.g. email address) in the comments.
Now that the negatives are out, let’s talk about some of the ways that you can get and provide help on CoD:
Before you post, try to find the answer yourself (search Salesforce documentation, search Google, and most importantly: test and evaluate any relevant configuration inside of your environment). This is not only far faster than posting a comment but will also make you much more self-sufficient in the long run.
If you find relevant information, please post a comment. Others will probably be interested to know as well.
Use clear and concise wording, with proper vocabulary. Example: Use the term “List View” (Salesforce terminology) instead of “Dropdown Menu” (generic terminology). “Dropdown Menu” could mean several things, while “List View” is specific.
Attach a screenshot; the comments section will allow you to upload them directly. This often helps immeasurably.
If you are referencing a practice question (from CoD only), please include the body of the question in your comment. Please only post quiz questions on the page where the question originated.
If English is not your first language, I totally get it. I’ve worked with students around the world. But please, make sure that your question is coherent – and if you aren’t sure, try running it through a reverse translation (e.g. via Google Translate) before posting.
Feel free to answer or contribute to existing threads. One of the ways that I’ve learned the most over the years is by answering other people’s questions. It’s win-win.
Be positive. Learning can be frustrating, I totally get that. But please be polite and respectful when posting.
Good to Know
Lastly, here are a few things you should be aware of:
Comments are enabled on objectives and resources. Please navigate to the objective or resource in order to provide feedback (the intention is to keep conversations focused on specific topics). You can comment on each module feedback page, if there isn’t a relevant objective or resource.
When posting a comment, your display name (which may personally identify you) will be displayed publicly.
You can change your display name on the Profile page, but it is not retroactive. So please make sure to update your profile before you post any comments.
There are feedback pages throughout each guide that will allow you to share your thoughts privately (without posting a comment).
[wpc_incomplete_content]That’s it! Please click to enable comments for your account.[/wpc_incomplete_content][wpc_completed_content]Thanks for reading our feedback guidelines. Comments are now enabled on your account.[/wpc_completed_content]
You will need a Salesforce.com environment to practice throughout this guide. Please follow the steps below to sign up and create your developer edition account.
Several steps are specific to CertifiedOnDemand.com, so please do not skip this even if you are familiar with Developer Edition.
Please create a new Developer Edition account for use with CertifiedOnDemand.com Version 2. This is the best way to ensure you’re starting from a clean slate (I would recommend a new org even if you have an existing Developer Edition account that you used with CertifiedOnDemand.com Version 1).
Do not practice any component of CertifiedOnDemand.com in your company’s production environment. This should go without saying =)
Using a sandbox for CertifiedOnDemand.com is not recommended as you may have existing configuration in place that could interfere with exercises on CertifiedOnDemand.com.
If you already have a Developer Edition account associated to your email address, you can create a second account by choosing a username that is different from your email address (username does need to be in the format of an eamil address, however).
2. Verify Your Account
Click the verify link sent your email inbox from Salesforce
3. Verify Your Password
4. Navigate to Setup
(If you don’t start on this page)
5. Enable "Administrators Can Log in as Any User"
This will allow you to test multiple user accounts without using separate usernames/passwords.
6. Disable "Force relogin after Login-As-User"
This will allow you to test multiple user accounts without logging in every time.
7. Optional: Update Your Password Policy
If you don’t want your password to expire in your Developer Edition account, you can set passwords to never expire. This is certainly not recommended for production environments.
Make sure to complete the post-signup steps included.
Only the free content (through Security) has been completed. The rest will follow with the official release.
This site has not been optimized for performance. The module pages take the longest to load as there is the most information. This will be optimized in a future release.
This beta version of CoD has not been fully cross-platform tested. We recommend using Google Chrome on a desktop (PC/Mac) as that experience is most fully tested. You may notice problems on mobile devices.
If you have any other problems, please drop a line on the Feedback page.
Yes. Every effort is made to keep this site’s content current. Each major release of Salesforce is meticulously reviewed to ensure site content reflects changes to the platform. Minor updates are made based on feedback from the community on an ongoing basis as well.
Please check the course page to see when the last major revision to course content was made.
My name is John Coppedge and I am the founder and primary contributor to CertifiedOnDemand.com. I have helped people become Salesforce certified since the inception of the certification program. I was one of the first 500 Salesforce certified in the world and hold many additional certifications.
I have worked with hundreds of organizations from a variety of verticals using Salesforce in different ways, including many of the world’s most sophisticated Salesforce customers (e.g. Fortune 100 and technology companies). I’ve done this from a variety of roles:
Served as the Salesforce implementation lead on large, complex, global deployments
Created and taught both administrative and end-user course curriculum to students ranging from novice to senior architect
Served as a lead technical sales engineer on closed million+ dollar deals
I love helping people get certified and build amazing careers in this fantastic ecosystem.
To be completely honest, you can pass the exam on your own without any paid resources. But it will take you significantly longer to prepare, your chances of passing will be much lower, and you will likely find that you have knowledge gaps afterward.
The goal of CoD is to give you a very precise framework for learning and exam prep that will make good use of your time and ensure that you’ve retained the relevant materials.
There is generally a delay between when Salesforce releases a new version and when the certification exam is updated to reflect that release. See below to understand what release of Salesforce you are using today. When you register for the exam at Webassessor, you will see what release the exam covers by the code of exam. In this example, “SU15” refers to the Summer 15 release.
Once you are logged into Salesforce, you can check the following:
The version (Professional, Enterprise, etc.) of Salesforce is listed on the company information page within setup.
The release (Winter 17, Spring 17, etc.) of Salesforce can be found by selecting a standard application (e.g. Sales) from Salesforce Classic – the version can then be seen by looking at the application image in the top left.