preloder

Describe the steps required to login as another user.

An administrator can login as another user if either of the following is true:

  1. The global setting “Administrators Can Log in as Any User” is enabled.
  2. The user must grant access to the administrator to enable login (this option will not be present if “Administrators Can Log in as Any User” is enabled).

Once either of these conditions is true, administrators will see a Login link next to applicable users.

Resources for this Objective

Resource
Priority
Type
Length
Author
Letting Your Salesforce Administrator Access Your Account
2m
Salesforce.com

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