preloder

Describe Salesforce.com and customer relationship management (CRM).

Customer relationship management (CRM) software aims to track interactions (sales calls, closed deals, support calls, etc.) with prospects, customers, and other organizations.

Salesforce.com started as customer relationship (CRM) software and remains the world leader today.

Resources for this Objective

Resource
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What is Salesforce.com?
9m
CertifiedOnDemand.com

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