[FeedbackIntro]
[RCNotLoggedInNotAdmin]
[/RCNotLoggedInNotAdmin]
[RCAdmin]
[WATUPRO 33]
[/RCAdmin]
5 thoughts on “Service Cloud: Feedback”
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[FeedbackIntro]
[RCNotLoggedInNotAdmin]
[/RCNotLoggedInNotAdmin]
[RCAdmin]
[WATUPRO 33]
[/RCAdmin]
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Another great topic.
I wonder if there are any questions about Solutions or Answers, since both have been replace by Knowledge and Chatter Answers respectively.
How much of Communities are asked on the current Admin exam?
Assets? Work Orders?
I’m often surprised that the legacy topics appear regularly on exams.
Thanks. I am taking no chances.
Hi John
I think Service Console should be mentioned.
regards
Service Cloud Console has been merged into Salesforce Console and is referenced in the Service Cloud section. Also added a few resources that you provided – thanks for the feedback!