Reference Guides:
[sc:link id=http://na9.salesforce.com/help/doc/en/salesforce_lead_implementation_guide.pdf text=”Lead Implementation Guide”]
[Could / Long / Salesforce.com]
[sc:link id=http://na9.salesforce.com/help/doc/en/salesforce_campaign_implementation_guide.pdf text=”Campaign Management Implementation Guide”]
[Could / Long / Salesforce.com]
[sc:link id=https://na1.salesforce.com/help/doc/en/salesforce_products_cheatsheet.pdf text=”Products, Price Books, & Schedules”]
[Could / Short / Salesforce.com]
AppExchange Packages:
[sc:link id=http://appexchange.salesforce.com/listingDetail?listingId=a0N300000024tT3EAI text=”Lead Scoring”]: This package gives organizations the ability to systematically score leads based on a list of defined criteria.
[sc:link id=http://appexchange.salesforce.com/listingDetail?listingId=a0N30000003K8iLEAS text=”Account Based Pricebooks”]: This package will allow you to assign a price book based on the account, instead of the user manually selecting the price book.
[sc:link id=http://appexchange.salesforce.com/listingDetail?listingId=a0N30000003HnrCEAS text=”Know Your Enemy”]: This package is designed to give organizations a more robust method to track competitors.
[sc:link id=http://appexchange.salesforce.com/listingDetail?listingId=a0N30000009wiMjEAI text=”Lead Convert Chatter”]: This package will transfer the chatter feed of a lead during conversion.