preloder

Describe the different types of groups available in Salesforce and when their use is appropriate.

Public groups are used to streamline the process of sharing access to records and folders. A group is comprised of users, roles, and other groups.

Personal groups are created and maintained by users, and can only be referenced in select configuration (such as Outlook contact synchronization).

Resources for this Objective

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Overivew of Salesforce.com Sharing Rules and Groups

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