Getting Started with CertifiedOnDemand.com

In this module you will learn the following: How to use CertifiedOnDemand.com efficiently to prepare for exam success How to complete and favorite objectives and resources How to leave feedback and post questions on CertifiedOnDemand.com

Salesforce.com Certified Administrator

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Security and Access

In this module you will learn the following: How Salesforce classifies and evaluates security How to determine what permissions are required to complete an action How role, profile, and permission sets influence a user’s access How organization-wide de … Continue reading “Security and Access “

Salesforce.com Certified Administrator

User Setup

In this module you will learn the following: Creation of users and queues The impact of licensing on user actions An overview of the authentication process User localization settings Session, activation, and password management

Salesforce.com Certified Administrator

Organization Setup

In this module you learn the following: Terminology used throughout organization setup How to configure business hours and holidays How to configure fiscal years How to configure multiple currencies How to enable multiple languages A basic understandin … Continue reading “Organization Setup “

Salesforce.com Certified Administrator

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Overview of Salesforce.com

In this module you will learn the following: A brief history of Salesforce.com and its product offerings How to navigate Salesforce.com and and the Salesforce.com setup menu Commonly used terms in the Salesforce.com ecosystem Strategies to manage passw … Continue reading “Overview of Salesforce.com “

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Describe how progression is tracked on CertifiedOnDemand.com.

Objectives and resources may be marked complete. Completing an objective will not complete related resources.

Modules are not marked as complete, but instead reflect the percentage of completed objectives and resources within that module.

For example, when complete this objective, you will see the objectives progress bar increase in this module.

A grey CoD icon indicates incomplete; a full color icon indicates complete.

You must be logged in to track your progression.

Salesforce.com Certified Administrator > Getting Started with CertifiedOnDemand.com

Describe options to get involved in the Salesforce Community.

One of the best part of the Salesforce ecosystem is the community.  There are a lot of incredibly helpful people that will go out of their way to help you, and there are great options to get involved both virtually and in person.

Salesforce.com Certified Administrator > Overview of Salesforce.com

Describe how to mark and recall favorites on CertifiedOnDemand.com.

Use the “Mark Favorite” button on objectives and resources to keep a list of your favorites.

You can recall your favorites by visiting the Favorites page from the top menu: Profile > Favorites.

Salesforce.com Certified Administrator > Getting Started with CertifiedOnDemand.com

Describe how to ask questions and provide feedback on CertifiedOnDemand.com.

Your questions and input are certainly welcome!  However, please make sure to read the feedback guidelines before posting.

Note that you must navigate to the objective or resource to post a comment (comments are not enabled for modules).

Salesforce.com Certified Administrator > Getting Started with CertifiedOnDemand.com

Learn the behind the scenes story of Salesforce.com origins and success.

Although not critical for an administrator’s success, understanding the history of Salesforce.com will provide a perspective into the platform that you can’t get elsewhere.

Salesforce.com Certified Administrator > Overview of Salesforce.com

Describe options for storing Salesforce.com credentials.

As you continue working with Salesforce, you may find that you have many different credentials to remember.  Using a password manager can make storing credentials more secure and much easier to reference.

Salesforce.com Certified Administrator > Overview of Salesforce.com

Create a practice environment, configured for CertifiedOnDemand.com.

You will want to create a Developer Edition Salesforce.com account for use throughout this course.

Salesforce.com Certified Administrator > Getting Started with CertifiedOnDemand.com

Describe how to navigate a CertifiedOnDemand.com course.

Each course has a list modules; each module has a list of objectives and resources.

Objectives are skills that must be learned or tasks that must be completed.

Resources are videos, articles, and other materials that will help you learn.  Resources can be listed on multiple objectives (you will only need to mark the resource as complete once).

Salesforce.com Certified Administrator > Getting Started with CertifiedOnDemand.com

Describe methods to effectively navigate CertifiedOnDemand.com.

Most actions on CertifiedOnDemand.com can be completed from the module page:

• Objectives can be completed.
• Most resources will have a pop-up menu () which will allow you to view and complete the resource.
• Most video resources will have a play icon () which will allow you to play the video without opening the resource.
• Most external resources (links outside of CertifiedOnDemand.com) will also have an icon () to open in a new window with one click.

Salesforce.com Certified Administrator > Getting Started with CertifiedOnDemand.com